Policy
Privacy policy
Genesis Core processes personal data only as needed to run the store, secure our systems, support customers and improve reliability.
Draft carried over from February 9, 2026 · pending legal review
What we collect
- Identity and contact details: name, email, shipping and billing address, phone where provided.
- Order and payment metadata needed to process transactions and prevent fraud.
- Account activity and support communications.
- Technical data such as browser, IP-derived region, device type and session diagnostics.
Why we process it
- Contract performance: fulfilling orders, delivery updates and customer service.
- Legitimate interests: security monitoring, operating and improving the service.
- Legal obligations: tax, accounting, fraud prevention and lawful requests.
- Consent: marketing communication where the law requires it.
Who receives it
- Payment processors, carriers and support platforms needed to complete orders.
- Infrastructure and analytics vendors under confidentiality obligations.
- Regulators, courts or law enforcement where disclosure is legally required.
- Genesis Core does not sell personal information.
Retention and transfers
- Data is kept only for legal, operational and dispute-resolution periods.
- Cross-border transfers may occur through providers operating in several jurisdictions, with contractual and security safeguards where required.
Your rights
- You may request access, correction, deletion, portability or restriction of eligible data.
- You may object to certain processing or withdraw consent where consent is the legal basis.
- Residents of qualifying jurisdictions may appeal a denied request under local law.
Security and children
- We use technical and organisational controls designed to reduce the risk of unauthorised access. No internet transmission is completely secure.
- Our services are not directed to children under 13 and we do not knowingly collect their data.
Contact
Privacy requests: concierge@genesiscore.com.